Data Deletion
AI Health Coach App provides users with clear options to delete their data.
Option 1: Delete within the app (recommended)
Open the AI Health Coach App and navigate to Settings. Use the Delete All Data button to permanently delete your stored App data.
This action is intended to remove your stored App data. If you have connected wearable platforms, you can also revoke access from the provider's connection settings to prevent future sync.
Option 2: Request deletion by email
If you prefer, email us from the address associated with your account and request deletion:
Email: josephtoland@teknicalsolutionz.com
Subject: Data Deletion Request
Please include the email associated with your account and a brief confirmation that you want your data deleted.
What we delete
- Your account profile (name, email, settings)
- Health and fitness data stored for your account (including Garmin and WHOOP data, if connected)
- Data synced from Google Health Connect or Apple Health — weight, body composition, blood glucose, heart rate, heart rate variability and steps, plus blood oxygen from Apple Health. Deleting removes our copy; the original records stay on your device, under your control in Health Connect or Apple Health
- Clinical records imported from a connected patient portal such as Epic MyChart — laboratory results, medications, medical conditions, allergies and immunizations — along with that connection's authorization tokens and the patient identifier held for your health system
- Derived analytics and recommendations associated with your account
Deleting records from HealthCoach removes only our copy. Your medical record at your healthcare provider is unaffected — we hold read-only access and cannot change anything on their systems.
Removing imported health records without deleting your account
If you only want to remove records imported from a patient portal, open Settings, find your connected health system, and choose Disconnect. You will be asked whether to remove the imported records as well — records you entered yourself are always kept. This is also how you switch to a different health system, since records belonging to two different patients are never combined in one account.
Processing time
We typically confirm deletion completion by email. Deletion requests are processed within 30 days. Backup data, if applicable, is securely purged during normal retention cycles.
Disconnecting wearables
You can revoke wearable access at any time by disconnecting the integration in-app, or by revoking access in your Garmin or WHOOP account settings.